Important information for Reich Personal Lines clients regarding the closure of BT Redcare Alarms

April 09 2024 By Dave Fitton

BT has recently announced that on the 1 August 2025 it will close its BT Redcare alarm monitoring operation.

At Reich we are advising all clients who are customers of BT Redcare to investigate alternative monitoring providers as a matter of urgency; for peace of mind and to ensure there is no interruption in service, regarding the protection of your home and most valued items.

In many cases, a similar alarm monitoring provider (such as CSL DualCom), referred to as NSI-approved, may need to be sourced as a condition of your insurance policy. We are on-hand to advise, should you have any questions.

Full details can be found on the BT website here:

If you have any queries regarding how this may potentially affect your insurance cover, please contact your usual Account Handler at the Personal Lines team.