News

Important information for Reich commercial clients regarding the closure of BT Redcare Alarms

April 09 2024 By Commercial Team



BT has recently announced that on the 1 August 2025 it will close its BT Redcare alarm monitoring operation.

At Reich we are advising all clients who are customers of BT Redcare to investigate alternative monitoring providers as a matter of urgency; for peace of mind and to ensure there is no interruption in service, regarding the protection of your business and most valued items.

In many cases, a similar alarm monitoring provider (such as CSL DualCom), referred to as NSI-approved, may need to be sourced as a condition of your insurance policy. We are on-hand to advise, should you have any questions.

Full details can be found on the BT website here: https://www.redcare.bt.com/

If you have any queries regarding how this may potentially affect your insurance cover, please contact your usual Account Handler at the Commercial team.

https://www.reichinsurance.co.uk/business-insurance/by-business-product/